There were a lot of requests on Decision Group network forensic solutions from global market with boom of growth in enterprise IT security and lawful interception. New marketing channels provided for such demand in order to increase customer satisfaction

<From Taipei, Taiwan>

For the past 3 years, network forensic market has been growth by 35.4% CAGR. The demand of Decision Group solutions also surpassed the growth of global market by unexpected speed. In this emerging market, new standard of IT governance with application of network forensic technology inside enterprise is gradually forming, and challenges of new telecom services impact greatly on the existing lawful interception system. By more than 10 year full experience and advanced technical competence, Decision Group has been developing unique network forensic solutions for the new demand of IT security management and lawful interception of our global partners and customers.

In order to provide more advices and listen to the requirement of our partners and customers, Decision Group decides to separate marketing communication channel from original service communication channel. Product and solution marketing team can directly discuss the specific requirement with partners and customers, and partners and customers can also check out more update technical news through such channels.

“We hope we can deliver the new advanced technology to fulfill our customer expectation in time,” said Casper Chang, General Manager of Decision Group, “and also we can fully understand the requirement in our customer environment. So, a close communication in my team with partners and customers is quite necessary for our business.”

In order to exchange a quick response mutually and globally, the new marketing communication channels for our partner and customer are all through instant message online services below:

1. MSN: account name -  registry@decision.com.tw

2. Skype: account name – decision-marketing

Decision Group Marketing staff will be online by office hours (GMT 1:00am – 4:30am, 5:30am-9:30am). If you need to discuss with us out of office hour, you may make an appointment with us in advance. We will arrange an out-of-hour online meeting with you for your request.

In this fast growing and flexible requirement market of network forensic solution, the most important way to have greater customer satisfaction is to be closer to customer need. Decision Group will always stand by the side of partners and customers in the world, and bring the tomorrow technology to them.

About Decision Group
Decision Group, established in 1986, is one of the leaders in manufacturing of PC-Based Multi-Port RS232/422/425 Serial Cards, Data Acquisition, Measurement Products, Industrial Automation and Control Systems. Decision Group, from the year 2000, started new line of industry involved in designing and development of equipment and software for Internet Content Surveillance and Forensics Analysis Solutions. 

Decision Group also provides OEM/ODM services of its deep packet inspection (DPI) technology and solution to other partners worldwide. Decision Group has also developed a comprehensive training course, known as Network Packet Forensics Analysis Training (NPFAT), and has set up training centers worldwide for hands-on real scenario training, with certification option as well. 

More Information and Contact by Email: decision@decision.com.tw
URL: www.edecision4u.com (Global), www.internet-recordor.com.tw (Taiwan), www.god-eyes.cn (China), www.decisionjapan.com (Japan) , www.e-detective.de (Germany), www.edecision4u.fr (France), www.edecision4u.es (Spain and Latin America)

Our exhibitions:
SecuTech Expo 2012
Venue: TWTC Nangang Exhibition Hall, Taipei, Taiwan
Booth: M1113
Date: 18-20 April 2012
Website: http://www.secutech.com/11/en

COMPUTEX TAIPEI 2012
Venue: TWTC Hall 1, Taipei, Taiwan
Booth: C0432
Date: 5 - 9 June, 2012
Website: http://www.computextaipei.com.tw/